MTS, Innovation Unit ¶

Information technology, system integration, Internet
March 2024 — March 2025 (1 year)
Head of the Technical Writers Group

Tasks¶

Managed the internal product knowledge base in Confluence, ensuring documentation consistency and accessibility across teams.
Prepared and published product release notes, communicating key updates, fixes, and feature changes to stakeholders.
Prepared certification documentation in compliance with internal and regulatory requirements.
Coordinated external documentation vendors and contributors, ensuring delivery quality and adherence to project standards.
Contributed to the development of an LLM- and GraphRAG-based tool, supporting AI-driven knowledge retrieval and information processing.

Managing the team Process optimization Cybersecurity

docs-as-code Markdown MkDocs pandoc

Jira Confluence Microsoft Word