Aleksei Solntsev
Plekhanov Russian University of Economics
Applied Informatics in Economics, Master's degree
Moscow, 2014
32 years
born 18.03.1992
Lead Technical Writer
Work experience — 11 years 2 months
MTS, Innovations
Information technology, system integration, Internet
March 2024 — present time, 1 year
Lead Technical Writer
- Manage the internal product knowledge base in Confluence.
- Write and publish product Release Notes.
- Coordinate external resources for documentation development.
- Contribute to the development of a tool using LLM and GraphRAG.
Group-IB
Information Security
June 2022 — February 2024, 1 year 9 months
Technical Communications Team Lead
- Implemented an open-source tool to replace a complex in-house solution.
- Managed tasks from four different sources, including JIRA and GitLab.
- Introduced the RASCI responsibility assignment approach.
- Improved the efficiency of the technical communications team.
- Introduced the Diataxis approach to documentation.
VKontakte
Digital Services
December 2018 – May 2022 (3 years 6 months)
Senior Technical Writer
- Implemented Swagger for internal API documentation.
- Documented key features of the classified service VK Ads.
- Developed a style guide for project documentation.
- Managed the team's knowledge base in Confluence.
- Configured automatic documentation site updates using Jenkins.
Early career
FORS
Digital solutions integrator
February 2016 – November 2018 (2 years 10 months)
Senior Engineer
- Implemented Oracle Identity Management in two banks.
- Authored technical documentation, including manuals, guides, and supporting documents.
- Developed an access management role model for multiple bank departments.
- Created presentations and conducted training for bank employees on Oracle IDM.
- Developed system connectors using Java.
Citibank
Banking Sector
July 2012 – June 2014 (2 years)
Operational Control, Information Security, and Suspicious Activity Monitoring Specialist
- Analyzed bank information systems for information security policy violations.
- Established collaboration with the Kazakhstan branch during regional reporting audits.
- Developed an Excel tracker to monitor employee compliance checks.
- Tested system migration to the unified information platform Rainbow.
Skills
docs-as-code Foliant diataxis Python Swagger Postman Jenkins
Git Markdown MkDocs reStructuredText UI/UX Google Docs Atlassian
REST API C++ Docker
Content Writing Team Management Process Optimization
Languages
- Russian — Native
- English — C1 — Advanced